Roseland, NJ, United States
Jun 28, 2020
Disability Claims Manager','DMS000CH','!*!
Prudential is a company of
smart, ambitious professionals working together across a multitude of
disciplines. Together, we are building a better financial future for our
customers and our communities around the globe. At Prudential, we understand
that a company is only as good as its people. This simple fact is central to
all that we do.
You will be part of the
Long-Term Disability (LTD) Claims team which is part of our Group Insurance
Business. We have Long-Term Disability offices in Roseland NJ, Portland
ME, and Scottsdale AZ.
The Disability Claims
Manager is responsible for providing excellent customer service while managing
an assigned block of around 95 to 100 Long-Term Disability claims. You will be
expected to utilize judgment and assess risk as you work with various business
partners to render claim decisions. As a claim manager you will partner with
medical and vocational resources to evaluate disability and support return to
work goals. Additional responsibilities include:
Communicate via telephone, email, and text with employees, employers, attorneys, and others.Document claim information in a clear and concise manner.Understand and apply policy plan provisionsReview medical recordsComplete financial calculationsCoach new members of the team
When starting in this position,
you will be part of a comprehensive training program. This program will
involve five to seven weeks of training. Following this portion of
training, you will work closely with a mentor as you continue to become
familiar with the role.
What you’ll need to succeed:
A minimum of 2 years of disability claim experience, preferably LTDStrong written and verbal communications skillsA detail-oriented focus and exceptional time management skillsA commitment to support a work environment that fosters Diversity and InclusionProficiency with PC-based programs such as Excel and WordAbility to adapt, problem solve quickly and communicate effective solutionsContinuous improvement mindset coupled with a knack for managing initiatives simultaneously
It’d be a plus if you have:
College degreeStrong mathematical skills
','!*!Prudential is a multinational financial services leader with operations in the United States Asia Europe and Latin America. Leveraging its heritage of life insurance and asset management expertise Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength stability expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services including life insurance annuities retirement-related services mutual funds asset management and real estate services. For more information please visit ****Prudential is not accepting unsolicited resumes from search firms for this open position unless contracted with Staffing. Agencies must work with Staffing as the primary point of contact and follow the Prudential application process to be considered for business. All resumes submitted by search firms to any employee at Prudential via-email Internet or directly to hiring managers in any form without a valid written search agreement in place for that position will be deemed the sole property of Prudential and no fee will be paid in the event the candidate is hired by Prudential.Note: Any search agreement entered into with Prudential before January 2004 is null and void. Search firms are essential to the recruitment and staffing efforts at Prudential and we value the partnerships we have built with our preferred vendors. Prudential has established and regularly maintains a preferred vendor list and even preferred vendors need to have a written search agreement signed by the Director Recruiting Programs Staffing at Prudential in place for the specific position in order for a fee to be paid for any candidate referrals.','Claims','United States-New Jersey-Roseland','United States-Maine-Portland (ME), United States-Arizona-Scottsdale, United States','Full-time','No','Disability Claims Manager