South Portland, ME, United States
Jun 16, 2021
Sep 29, 2021
Manager of Long - Term Disability - South Portland, ME','936632','!*!Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM
Individuals in this position are responsible for managing multiple levels of staff within a Long-Term Disability claims team within the United Healthcare Financial Protection Organization. They will effectively and professionally utilize sound judgment, technical knowledge, communication skills, and resources to meet key business objectives.
Set team direction, resolve issues and provide guidance to members of team.
Monitor and ensure claim activities remain in compliance with applicable laws, regulations, policies and procedures, and internal service standards.
Employ appropriate claim management strategies across the team.
Oversee financial and data integrity of claims.
Maintain timely and appropriate customer communication.
Identify opportunities to collaborate with internal and external customers to accomplish organizational goals and resolve barriers.
Support and coach new and existing employees with their development, create consistency, and improve quality audit results.
Identify trends and training need and work with training department to ensure delivery to address needs.
Mentor/coach Team Leaders to the level in which this position can provide coverage for the manager as needed.
Communicate with and help internal and/or external partners interpret contractual requirements to ensure effective problem solution and strategy implementation.
Complete other duties as identified by Director of Claim Operations.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
High school diploma / GED (or higher) OR equivalent work experience.
4 years of Long-Term Disability claims management experience required.
2 years of management experience required.
Experience with Microsoft Office including Access (import data), Excel (filter, data entry), Word (working within templates), and Outlook (calendar management and emails)
Demonstrate role model behavior regarding the core values of Integrity, Compassion, Relationships, Innovation, Performance.
Demonstrate a positive attitude.
Consistently meets established productivity, schedule adherence, and quality standards.
Treat everyone with dignity and respect.
Demonstrate Open and Honest Communication.
Understand UnitedHealth Group’s Pay For Performance culture.
Strong commitment to continuous learning and process improvement.
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.
You can learn more about all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: long-term disability, managger, UHG, South Portland, Maine, claims, claims, train, compliance, hiring immediately, #rpo
','Claim Business Process','US-ME-South Portland','','Spec Ben-Financial Protection','Full-time','Manager of Long - Term Disability - South Portland, ME
Website : http://www.unitedhealthgroup.com/