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Job Details

Senior Analyst - Streaming amp Events Production

Company name
Metropolitan Life Insurance Company - MetLife

New York City, NY, United States

Employment Type

It, Insurance

Posted on
Jun 14, 2022

Valid Through
Sep 27, 2022

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Date Posted:

Jun 13, 2022


New York, NY, US, 10166



Job Location:

United States : New York : New York 

Role Value Proposition:

The Senior Analyst is responsible for the ongoing management, stability, and delivery of critical meeting and event productions leveraging MetLife's video streaming platform. This role will be primarily focused on providing and maintaining stable, reliable, resilient, secure and practical video streaming and broadcast services within MetLife. This will be accomplished through a combination of internal

controls and appropriate management of MetLife's external service providers, to include both on-premise and off-premise cloud solutions.

The Senior Analyst will be cross functional and assist with video conferencing, team collaboration and enterprise voice infrastructure. This position will also be responsible for the best-practices prevention of service impacting issues, identification and reaction to problems as they occur, and immediate response to ensuring service continuity. The successful candidate will have a proven track record of similar experience in a large enterprise setting. A high level of understanding within the Cisco product line will provide a higher likelihood of success.

Key Responsibilities:

Deliver on Streaming & Event Production initiatives including, but not limited to, video streaming and broadcast,  video bridging solutions, video room system deployments, infrastructure management, 3rd party systems integration, desktop and mobile clients, security, enterprise voice and video streaming

Manage, update, and maintain deep understanding of video streaming platform providing enterprise streaming globally

Deliver video streaming solutions that improve reliability, scale, and performance of live streams across a global team

Proactively maintain and monitor platform to ensure a seamless, stable, natural, and uninterrupted video streaming experience for end-users

Cultivate a strong relationship with C-Suite MetLife executives

Assist in the production of Quarterly Earnings Calls, Board of Directors Meetings, and Shareholder’s Meetings.

Work with internal Operations and external 3rd party vendors to resolve complex end user issues

Participate in the design and deployment of new UCC/Multimedia systems solutions and projects

Participate and facilitate integration and end user acceptance testing

Document process, solutions to common problems and responses to frequently asked questions. Creates and submits documented resolution to knowledge base for Operations, Help Desk and third party providers

Perform analysis of the networking problems as well as provide highest-level crisis management

Essential Business Experience and Technical Skills:

Required Experience:

5 years in

Television/Event Production experience

Ability to pioneer new initiatives in an exciting, changing environment while concurrently applying standardized solutions and facilitating end-user adoption

Candidates who show a keen understanding of Streaming & Event Production, UCC, A/V, and Multimedia technologies with an equal level of competence operating in a dynamic, growing, changing and highly socialized environment will be best suited for success in this position

3 years in a technical role comprised of the direct management and maintenance of network, UCC, Video Conferencing, Multimedia, A/V, Video Streaming infrastructure, with management of global infrastructure a plus

5 years’ experience with equipment operation experience in live event environment

3 years’ experience with vendor assessment and management

5 years of experience with Video Streaming products (Microsoft Stream, Kaltura, vBrick, Qumu, Haivision, etc.).

Broadcast Engineer level communications troubleshooting skills.

The ability to configure, capture and analyze routes and traces.

The ability to analyze and troubleshoot conference room A/V routing.

Proficient with the RTMP and DNA tools.

Preferred Experience:

5 years of experience working with IP protocols (http, TS via multicast, RTMP, RTSP) for live streaming delivery over the leading content distribution networks (e. g., Azure, AWS, Akamai, Level3, etc.)

5 years of experience with Cisco Unified Communication and Collaboration products.

2 years of experience with Cisco Route/Switch products.

The ability to train, direct and coordinate the activities of junior team members.

Cisco Certified Network Professional (CCNP), or related networking, voice, or video certification

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.”



MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the World's Most Admired Companies. 

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife.  For further information about how to request a reasonable accommodation, please click on the Disability Accommodations link below.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 126239

Nearest Major Market:

New York City

Company info

Metropolitan Life Insurance Company - MetLife
Website :

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