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Job Details

Medical Records Retrieval Representative - WAH NY Long Island area - Kings Queens amp Suffolk County

Company name
Humana Inc.

New York City, NY, United States

Employment Type

Healthcare, Administrative, Insurance

Posted on
Apr 05, 2021

Valid Through
Jul 19, 2021

Apply for this job



The Medical Record Retrieval Representative (Risk Adjustment Representative) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff.

How we Value You

Benefits starting day 1 of employment

Competitive 401k match

Generous Paid Time Off accrual

Tuition Reimbursement


The Medical Records Retrieval Representative (Risk Adjustment Representative) ensures coding is accurate and properly supported by clinical documentation within the health record. Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records.

Travel up to 100% of the time, and will consist of driving to locations close to your home, as well as driving to locations that require overnight travel for up to a week at a time.

Use a laptop computer and a portable scanner to retrieve medical records which will be uploaded into a database.

Schedule appointments and visits to physician offices in a timely, efficient manner to meet all deadlines.

Required Qualifications

High School Diploma or Equivalent

1 years of provider or hospital setting experience

Professional appearance and attitude

Must have reliable transportation

Demonstrated organizational skills

Proficiency in Microsoft Office Word and Excel

Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems

Excellent communication skills, both verbal and written

Ability to travel locally up to 100% of the time

Ability to travel overnight occasionally within the region (North East)

Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits

Preferred Qualifications

Associate's or Bachelor's Degree in a related field

Previous medical records experience

Previous healthcare or health insurance experience preferred

Familiarity with medical terminology and/or ICD-10 codes

Preferred candidate to reside within the following: downstate NY including Kings, Queens, and Suffolk County

Additional Information

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called Modern Hire. Modern Hire Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. These requirements include access to a personal computing device with a camera, a minimum internet connection speed of 10m x 1m (satellite and/or wireless internet connections are NOT permitted for Work at Home roles) and a dedicated secure home workspace for interview or work purposes. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process. #ThriveTogether #WorkAtHome

Scheduled Weekly Hours


Company info

Humana Inc.
Website :

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