Job Details

Full Time Patient Access Representative II St. Joseph Medical Center Tacoma WA

Company name
TH Medical.

Location
Tacoma, WA, United States

Employment Type
Full-Time

Industry
Healthcare, Insurance

Posted on
Jul 06, 2020

Valid Through
Oct 19, 2020

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Profile

Full Time Patient Access Representative II St. Joseph Medical Center Tacoma, WA','!*!

As a part of the Tenet and Catholic Health Initiatives

family, Conifer Health brings 30 years of healthcare industry expertise to

clients in more than 135 local regions nationwide. We help our clients

strengthen their financial and clinical performance, serve their communities

and succeed at the business of healthcare. Conifer Health helps organizations

transition from volume to value-based care, enhance the consumer and patient

healthcare experience and improve quality, cost and access to healthcare. Are

you ready to be part of our solutions? 

Welcome to the company that gives you the resources and incentives to

redefine healthcare services, with a competitive benefits package and

leadership to take your career to the next step!

 

JOB SUMMARY

Responsible

for duties in support of departmental efficiencies which may include: but not

limited to performing scheduling, registration, patient pre-admission and

admission, reception and discharge functions. Must obtain complete and accurate

patient demographic information.  Patient

Access representatives also must employ proper, compliant patient liability

collection techniques before, during & after date of service.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

 

Greeting customers following Conifer Standards of

Care, provides world-class customer service, completes full patient

registration at date of service, adheres to financial & cash control

policies & procedures, thoroughly explains and secures Hospital &

patient legal forms (i.e., Advance Directives, Conditions of services,

Consent for treatment, Important Message from Medicare, EMTALA, etc.).

Scan Protected Health Information, create and file patient information

packets/folders for upcoming Hospital services.  May also assist with scheduling

diagnostic procedures (enters data in scheduling system, provide customer

with appointment instructions, other tasks as needed).         

Educates patients about patient financial liabilities,

employs proper, compliant patient liability collection techniques before,

during & after date of service, performs Hospital cash reconciliation

& secured payment entry in adherence to financial & cash control

policies & procedures.       

Secures medical necessity checks/verification in

accordance to Centers for Medicare & Medicaid services, verifies

insurance, benefits, coverage & eligibility, completes assigned

registration financial clearance work lists activities, obtains insurance

authorizations for scheduled & unscheduled Hospital services, and

secures inpatient visit notification to payors.  May also assist with scheduling and

coordinating post discharge care for patients.          

','!*!KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual

must be able to perform each essential duty satisfactorily. The requirements

listed below are representative of the knowledge, skill and/or ability

required. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. 

Minimum

typing skills of 35 wpmDemonstrated

working knowledge of PC/CRT/printerKnowledge

of function and relationships within a hospital environment preferredCustomer

service skills and experience Ability

to work in a fast paced environment Ability

to receive and express detailed information through oral and written

communicationsCourse

in Medical Terminology requiredUnderstanding

of Third Party Payor requirements preferredUnderstanding

of Compliance standards preferredMust

be able to perform essential job duties in at least two Patient Access service

areas including ED.Uses

proper negotiation techniques to professionally collect money owed by our

Patients/Guarantors.Builds

and maintains collaborative relationships with both internal and external

Clients that lead to more effective communication and a higher level of

productivity and accuracy. Must

be able to appropriately interpret physician orders, medical terminology and

insurance cards while maintaining Conifer Standards of Care. 

EDUCATION / EXPERIENCE

Include minimum education, technical training,

and/or experience preferred to perform the job.

High

School Diploma or GED required0

– 1 year in a Customer Service role. 0

– 1 year administrative experience in medical facility, health insurance, or

related area preferredSome

college coursework is preferred  

PHYSICAL DEMANDS

The physical demands described here are

representative of those that must be met by an employee to successfully perform

the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Must

be able to sit at computer terminal for extended periods of timeOccasionally

lift/carry items weighing up to 25 lbs.Frequent

prolonged standing, sitting, and walkingOccasionally

push a wheelchair to assist patients with mobility problems. 

WORK ENVIRONMENT

The work environment characteristics described

here are representative of those an employee encounters while performing the

essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

Hospital

administrationCan

work in patient care locations which include potential exposure to

life-threatening patient conditions. 

 OTHER 

Must

be available to work hours and days as needed based on departmental/system

demands.Resolves

Physician's office and Patient issues. 

May experience extreme patient volumes and uncooperative Patients.

','Patient Access','Washington-Tacoma','','','Full-time','Full-time','Days','Days','','','','','','','2005019916','Full Time Patient Access Representative II St. Joseph Medical Center Tacoma, WA

Company info

TH Medical.
Website : http://www.tenethealth.com

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