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Job Details

CoverWallet-Management Liability Team Leader

Company name
Aon PLC.

Salary
{

Location
New York City, NY, United States

Employment Type
Full-Time

Industry
Sales, Insurance

Posted on
Feb 01, 2021

Valid Through
May 17, 2021

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Profile

About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company. CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine. Job Summary:This position is responsible for leading a team of Management Liability Brokers. Essential Job Functions:Daily huddle reviewing SLA’s, slackscraper, KPIs and salesSit in between 2 Advisors (both in ramp period or new hires)Stay on top of H/HV’s/SLA’s (white gloves, missed calls) for the teamComplete SLA audits every morningEscalated inbound calls/slacks and take “customer wants to buy and Advisor is not responding” inbound calls/slacksSide by side coaching sessionsProcess confirmationListening to recorded calls for sales coaching and 1 on 1’sHelp Advisors with Dealdesk, admin tasks, other issues/questionsCommunicate any day to day issues/concerns with Sales Manager Qualifications:Education/Experience :Bachelor’s degree preferredProperty and Casualty license3 years of prior sales experience Technical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phone Professional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunitiesKnowledge of performance evaluation and customer service metrics Physical Requirements/Work Environment:Must be able to stand, walk, sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk and hearReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. 2482868,qualifications:UNAVAILABLE,responsibilities:About Us:CoverWallet, an Aon company, was founded in 2015 to reinvent the $100 billion small business insurance industry by using data, design, and technology. As a part of Aon, a leading global professional services firm providing a broad range of risk, retirement and health solutions with 50,000 colleagues in 120 countries, CoverWallet has the mentality and culture of a high-growth startup with the backing and support of a global multinational company. CoverWallet is the easiest way for businesses to understand, buy, and manage insurance online and has been recognized as a CNBC Upstart 100, won the Best Insurtech Solution from the Benzinga Awards and was named “One of the Most Entrepreneurial Companies in America” by Entrepreneur Magazine. Job Summary:This position is responsible for leading a team of Management Liability Brokers. Essential Job Functions:Daily huddle reviewing SLA’s, slackscraper, KPIs and salesSit in between 2 Advisors (both in ramp period or new hires)Stay on top of H/HV’s/SLA’s (white gloves, missed calls) for the teamComplete SLA audits every morningEscalated inbound calls/slacks and take “customer wants to buy and Advisor is not responding” inbound calls/slacksSide by side coaching sessionsProcess confirmationListening to recorded calls for sales coaching and 1 on 1’sHelp Advisors with Dealdesk, admin tasks, other issues/questionsCommunicate any day to day issues/concerns with Sales Manager Qualifications:Education/Experience :Bachelor’s degree preferredProperty and Casualty license3 years of prior sales experience Technical:Basic computer literacy, G suite preferred and Salesforce a plusStrong ability to communicate via email and phone Professional: Ability to build strong relationships, initiate action and adjust to change are key attributes to this roleDemonstrated strong verbal, written and interpersonal communication skillsCreative problem solver with strong analytical skills; self-motivated; excellent communication skillsAbility to take the initiative to gather and use customer feedback to identify both needs and opportunitiesKnowledge of performance evaluation and customer service metrics Physical Requirements/Work Environment:Must be able to stand, walk, sit; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk and hearReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We offer youA competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Our Colleague Experience:From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day.  They make a difference, work with the best, own their potential, and value one another.  This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience. About Aon:Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status.  Aon is committed to a diverse workforce and is an affirmative action employer. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.,skills:UNAVAILABLE,workHours:UNAVAILABLE,jobBenefits:UNAVAILABLE,datePosted:2021-02-01T13:52:00 0000,employmentType:FULL_TIME,educationRequirements:UNAVAILABLE,salaryCurrency:USD,baseSalary:{@type:MonetaryAmount,currency:USD,value:{@type:QuantitativeValue,value:0,minValue:0,maxValue:0,unitText:YEAR}},validThrough:2022-02-01T13:52:38.000Z,industry:UNAVAILABLE,hiringOrganization:{@type:Organization,name:Aon Corporation,sameAs:https://jobs.aon.com,logo:https://assets.jibecdn.com/prod/aon/0.0.33/assets/brands/https://aon.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1134557&hashed=154379},jobLocation:{@type:Place,address:{@type:PostalAddress,addressLocality:New York,addressRegion:New York,streetAddress:25 W. 45th Street
15th floor,postalCode:10036,addressCountry:United States}}}

Company info

Aon PLC.
Website : http://www.aon.com

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