Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in West Bridgewater, MA
View more jobs in Massachusetts

Job Details

Claim Rep Trainee Inside Prop

Location
West Bridgewater, MA, United States

Posted on
Feb 11,2020

Apply for this job






Profile

Job Overview
Job Title:
Claim Rep Trainee Inside Prop
Company:****
Pay:
Not Specified
Job Type:
Not Specified
Category:
Claims
Location:
West Bridgewater, Massachusetts
Tweets by @TRV_Careers
Claim Rep Trainee Inside Prop
West Bridgewater, Massachusetts
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
Under close supervision, this position is responsible for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Completes formal training program for consideration of advancement to claim representative Inside Property position. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This job does not manage staff.
Primary Job Duties & Responsibilities
Participates in on-going training sessions for the inside property business. Investigates each claim to obtain relevant facts necessary to determine coverage, causation/ damages, extent of liability/establishment of negligence, damages, contribution potential and exposure with respect to the various coverages provided through prompt contact with appropriate parties (e.g. policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts). Takes necessary statements. Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going communication, and follow-through meeting commitments to achieve optimal outcome on every file. Works closely with Unit Manager or mentor to promptly resolve assigned claim. Reviews and analyzes coverage and applies policy conditions, provisions, exclusions and endorsements, and understands how jurisdictional issues impact the claim. Manages file inventory and expense reserves by utilizing an effective diary system, documenting claim file activities to resolve claim in a timely manner. Determines settlement amounts, negotiating and conveying claim settlements within authority limits to insureds and claimants. As appropriate, writes denial letters. Refer claims beyond authority as appropriate based on exposure and established guidelines. Other duties as assigned.
Minimum Qualifications
High School Diploma or GED required
Education, Work Experience & Knowledge
Bachelor's Degree preferred or 2 years of business experience preferred. Solid keyboard and PC skills required. Proficient use of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software required.
Job Specific & Technical Skills & Competencies
Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic Strong verbal and written communication skills - Basic Attention to detail ensuring accuracy - Basic Ability to work in a high volume, fast paced environment managing multiple priorities - Basic Analytical Thinking - Basic Judgment/ Decision Making - Basic
Environmental/Work Schedules/Other
Travel - Occasionally
Physical Requirements
Operates standard office equipment - Continuously Sitting (can stand at will) - Continuously Standing - Frequently Use of Keyboards, Sporadic 10-Key - Continuously
Licensing or Certificates
In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
About Travelers
The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.
Send
Save
You need to sign in
or create an account
to save

Company info

Sign Up Now - InsurCrossing.com

Similar Jobs:
Practice Assistant
Location : Boston, MA
Title: Practice Assistant \nLocation: Boston, MA \nStart date: ASAP \nResponsibilities: \n \n Checks in and out patients. \n Ensures that patients have registered with the Hospital. \n Assists with the process of coordinating pa...
Overview: At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting...
Catastrophe Field Property Adjuster
Location : Providence, RI
Where good people build rewarding careers. Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help ...