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Job Details

CSR I FT Ridgewood DT Bilingual Spanish Preferred

New York City, NY, United States

Posted on
Jun 23, 2020

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About TD Bank, America's Most Convenient Bank nTD Bank, America's Most Convenient Bank, is one of the 10 largest banks in thenU.S., providing more than 8 million customers with a full range of retail,nsmall business and commercial banking products and services at approximatelyn1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C.,nthe Carolinas and Florida. In addition, TD Bank and its subsidiaries offerncustomized private banking and wealth management services through TD Wealth ,nand vehicle financing and dealer commercial services through TD Auto Finance.nTD Bank is headquartered in Cherry Hill, N.J. To learn more, visitn**************. Find TD Bank on Facebook at *********************** and onnTwitter at **************************nTD Bank, America's Most Convenient Bank, is a member of TD Bank Group and ansubsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financialnservices company in North America. The Toronto-Dominion Bank trades on the NewnYork and Toronto stock exchanges under the ticker symbol TD. To learn more,nvisit **********.nJob DescriptionnThe Customer Service Representative I delivers a legendary Customer Experiencenwhile providing solutions and referrals for TD products and services to new andnnexisting Customers.n* Consistently executes appropriate behaviors to deliver a LegendarynnCustomer experience in the Storen* Conducts needs-based conversations and offers financial solutions to meetnnour Customers' needsn* Makes quality referrals to appropriate partnersn* Responsible for meeting individual performance metricsn* Responsible for making sound decisions and timely problem resolutionn* Proactively reaches out to Customers to deepen relationships throughnnneeds-based conversationsn* Performs a broad range of tasks of varying complexity and scopen* Participates in opening and closing Store proceduresn* Opens accounts and related servicesn* Originates loan applications, prepares documents and conducts loannnclosingsn*nnJob Requirementsno High School diploma or GEDno 1 years of related experience requiredno Superior Customer Service skillsno Teller experience (Preferred)no Strong organizational skills to handle multiple tasks in a fast-nnpaced environmentno Excellent communication skills with ability to be concise, clearnnand consistentno Demonstrated ability to schedule and prioritize workno Demonstrated ability to work independently and within deadlinesno Sound judgment in decision making and problem solvingno Proficient in Microsoft Officeno Notary License (Preferred)nnonInclusivenessnAt TD, we are committed to fostering an inclusive, accessiblenenvironment, where all employees and customers feel valued,nrespected and supported. We are dedicated to building a workforcenthat reflects the diversity of our customers and communities innwhich we live in and serve, and creating an environment where everynemployee has the opportunity to reach their potential.nIf you are a candidate with a disability and need an accommodationnto complete the application process, email the TD Bank US WorkplacenAccommodations Program at *************** . Include your full name,nbest way to reach you, and the accommodation needed to assist younwith the application process.nEOE/Minorities/Females/Veterans/Individuals with Disabilities/nSexual Orientation/Gender Identity.,

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