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Job Details

Claims Adjuster - Auto Damage

Columbus, OH, United States

Posted on
Feb 13,2020

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Claims Adjuster - Auto Damage
Progressive Insurance • Columbus, Ohio • Posted: 2/13/2020
We’re just an insurance company known for Flo, our friendly Superstore employee? Rethink Progressive. We’re so much more than that, and the careers and culture we offer might surprise you.
For more than 80 years, Progressive has offered a wide range of insurance choices to customers, including Auto, Home, Renters, Commercial Auto, Small Business, Motorcycle, Boat policies, and more. Progressive is the third largest auto insurer in the country—a combined effort of every single Progressive person. We’re a diverse group of more than 36,000 talented employees—from all walks of life, all fields of business, and all 50 states.
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As an auto damage claims adjuster
, youll serve as Progressives point of contact with customers directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, youll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
Duties and responsibilities
Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
Negotiate repair process with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments
Review and determine validity of any supplement requests
Must-have qualifications
Bachelor's degree or a combined total of five years of work experience and/or college education
One year of automotive, appraisal/estimatics or insurance experience
Work or educational experience must include:
Making decisions
Solving problems
Planning, prioritizing and organizing
Effective verbal and written communication
Customer service
Valid drivers license and auto insurance
Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
401(k) with dollar-for-dollar company match up to 6%
Diverse, inclusive and welcoming culture with Employee Resource Groups
Career development and tuition assistance
Onsite gym and healthcare at large locations
Wellness programs to help you maintain a better quality of life
Medical, dental and vision, including free preventive care
Equal Opportunity Employer
Job Title:
Claims Adjuster - Auto Damage
Not Specified
Job Type:
Columbus, Ohio
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