Job Details

Patient Access Representative II/ PT Days at Nacogdoches Medical Center Nacogdoches TX

Company name
TH Medical.

Location
Nacogdoches, TX, United States

Employment Type
Full-Time

Industry
Healthcare, Insurance

Posted on
Jun 30, 2020

Valid Through
Oct 13, 2020

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Patient Access Representative II/ PT Days at Nacogdoches Medical Center, Nacogdoches, TX','!*!As a part of the Tenet and

Catholic Health Initiatives family, Conifer Health brings 30 years of

healthcare industry expertise to clients in more than 135 local regions

nationwide. We help our clients strengthen their financial and clinical

performance, serve their communities and succeed at the business of healthcare.

Conifer Health helps organizations transition from volume to value-based care,

enhance the consumer and patient healthcare experience and improve quality,

cost and access to healthcare. Are you ready to be part of our solutions?  Welcome to the company that gives you the

resources and incentives to redefine healthcare services, with a competitive

benefits package and leadership to take your career to the next step!

 

JOB SUMMARY

 

Responsible for duties in support of departmental

efficiencies which may include: greeting customers following Conifer standards

of care, providing world-class customer service, answers inbound & outbound

calls, performs PBX operations, executes reception/basic demographic quick

registration data entry, and thoroughly explaining and secure Hospital &

patient legal forms (i.e., Advance Directives, Conditions of Services, Consent

for Treatment, Important Message from Medicare, EMTALA, etc.).

 

 

ESSENTIAL DUTIES AND

RESPONSIBILITIES

Include the

following. Others may be assigned.

 

Greeting customers following Conifer

Standards of Care, provides world-class customer service, executes

reception/basic demographic Quick Registration data entry, places &

verifies patient armbands, completes patient demographic forms, adheres to

financial & cash control policies & procedures, thoroughly explains and

secures Hospital & patient legal forms (i.e., Advance Directives,

Conditions of services, Consent for treatment, Important Message from Medicare,

EMTALA, etc.).Answers inbound & outbound phone

calls, performs private branch exchange (PBX) telephone system operator

functions in adherence to Hospital policies & protocols.Scan Protected Health Information,

create and file patient information packets/folders for upcoming Hospital

services

','!*!KNOWLEDGE, SKILLS,

ABILITIES

To perform this job

successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the

knowledge, skill and/or ability required. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

 

Minimum typing skills of 35 wpmDemonstrated working knowledge of PC/CRT/printerKnowledge of function and relationships

within a hospital environment preferredCustomer service skills and experience Ability to work in a fast paced

environment Ability to receive and express detailed

information through oral and written communicationsCourse in Medical Terminology required Understanding of Third Party Payor

requirements preferredUnderstanding of Compliance standards

preferredBuilds and maintains collaborative

relationships with both internal and external Clients that lead to more

effective communication and a higher level of productivity and accuracy.

 

 

EDUCATION /

EXPERIENCE

Include minimum

education, technical training, and/or experience preferred to perform the job.

 

High School Diploma or GED required0 – 1 year in a Customer Service role. 0 – 1 year administrative experience in

medical facility, health insurance, or related area preferredSome college coursework is preferred

 

 

PHYSICAL DEMANDS

The physical demands

described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform

the essential functions.

 

Must be able to sit at computer terminal

for extended periods of timeOccasionally lift/carry items weighing

up to 25 lbs.Frequent prolonged standing, sitting,

and walkingOccasionally push a wheelchair to assist

patients with mobility problems.

 

 

WORK ENVIRONMENT

The work environment

characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform

the essential functions.

 

Hospital administrationCan work in patient care locations which

include potential exposure to life-threatening patient conditions.

 

 

OTHER

 

Must be available to work hours and days

as needed based on departmental/system demands.Uses proper negotiation techniques to

professionally collect money owed by our Patients/Guarantors.Resolves Physician's office and Patient

issues.  May experience extreme patient

volumes and uncooperative Patients.

','Patient Access','TX-Nacogdoches','','','PT2N','PT2N','Days','Days','','','','','','','2005019671','Patient Access Representative II/ PT Days at Nacogdoches Medical Center, Nacogdoches, TX

Company info

TH Medical.
Website : http://www.tenethealth.com

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