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Job Details

Inside Property Adjuster - Mid Level

Chesapeake, VA, United States

Posted on
Jun 29, 2020

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Purpose of Job

We are seeking experienced Inside Property Adjusters to join our team. This is a desk position, with no field inspection work. Multiple positions are available.

Investigates, evaluates, negotiates and adjusts moderately complex property claims presented by or against or insured to confirm coverage, determine legal liability and equitability settle/defend in compliance with all state regulatory requirements. Works under limited supervision to perform work assignments and problem resolutions. Recognizes life events, understands member’s needs and provides advice in order to deliver appropriate solutions to members. Adjusters must be able to balance the competing priorities of being available to take inbound claims calls as well as maintaining their desk and current pending’s.

Job Requirements


**MEMBERS ONLY**SIGN UP NOW***. knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

**MEMBERS ONLY**SIGN UP NOW***. Careers - Award Winning Workplace (17 seconds)

**MEMBERS ONLY**SIGN UP NOW***. Careers – World Class Benefits (31 seconds)

Provides PROPERTY claims service via internal channels (phone/fax/email/mail/) to members and third-party customers.
Adjusts moderately complex property claims.
Severity of claims includes personal property claims involving moderate to high dollar value, structure claims involving low to moderate dollar value and severity and writing UPP and low valued dwelling estimates.
Acquires and applies basic knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, and **MEMBERS ONLY**SIGN UP NOW***. claim handling process and procedures.
Collaborates with team members to resolve issues and to identify appropriate issues for escalation.
Partners with and/or directs vendors and internal business partners to facilitate claims resolution.
Supports workload surges and/or Catastrophe operations as needed to include working significant overtime during designated CATs

Minimum Requirements

High School Diploma or GED
1 year of relevant property claims adjusting experience.
Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
Intermediate knowledge of Xactimate or similar estimating platform.
Developing knowledge of XactAnalysis, Xact Contents, or similar tools and platforms.
Developing knowledge of property claims contracts and interpretation of case law.

Preferred Experience

Strong estimate writing skills using Xactimate
2 years relevant residential property claims adjusting experience, to include personal property and dwelling
In office property claims handling experience
Field inspection experience
Experience scoping the loss, writing an estimate, and managing loss
Knowledge of homeowner property policies and endorsements
Currently hold an active Adjuster license
Prior experience working directly for a standard insurance provider
Demonstration of pursuit of insurance related self-development (i.e. insurance designation).
Available to work 9:00am-5:30pm M-F local time with availability for occasional evenings and weekends as business need dictates.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At **MEMBERS ONLY**SIGN UP NOW***. our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

Find your purpose. Join our mission.

**MEMBERS ONLY**SIGN UP NOW***. is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, **MEMBERS ONLY**SIGN UP NOW***. seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

**MEMBERS ONLY**SIGN UP NOW***. attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

**MEMBERS ONLY**SIGN UP NOW***. is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

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