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Job Details

Workers Compensation Claim Representative Trainee

Honolulu, HI, United States

Posted on
Jan 07,2020

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Job Overview
Job Title:
Workers Compensation Claim Representative Trainee
Not Specified
Job Type:
Not Specified
Honolulu, Hawaii
Tweets by @TRV_Careers
Workers Compensation Claim Representative Trainee
Honolulu, Hawaii
Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers!
Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Summary
This is an entry level position that requires satisfactory completion of required training to advance to a Workers' Compensation claim professional position.
This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity.
Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations.
As part of the hiring process, this position requires the completion of an online pre-employment assessment.
Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
This job does not manage others
This job works under Close Supervision: Work is reviewed at several steps along the way. (Generally pertains to trainee positions.)
Primary Job Duties & Responsibilities
Completes required training program which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training.
The training may require travel.
The on the job training includes practice and execution and coaching on the following core assignments: Conduct investigations, including, but not limited to assessing policy coverage, investigation of non-questionable/questionable claims, contacting insureds, injured workers, medical providers, and other parties in a timely manner to determine compensability.
Proactively manage inventory with documented plans of action and emphasis on file quality and data integrity to ensure timely and appropriate resolution or reassignment.
Achieve a positive end result by returning injured party to work and coordinating the appropriate medical treatment in collaboration with internal nurse resources where appropriate.
Manage, resolve or reassign those claims where pre-injury return to work is unlikely.
Establish and update reserves to reflect claim exposure and document rationale.
Identify exposures and establish appropriate reserves.

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