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Job Details

S0916 - Club Claims Specialist - S0916-Dept

Company name
Aaron's, Inc.

Kennesaw, GA, United States

Employment Type


Posted on
Jan 14,2020

Valid Through
Apr 28,2020


We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

Interested in becoming a Club Claims Specialist? As a Club Claims Specialist, you will manage the daily claims process of the Aaron's Club Program. This responsibility will involve being the liaison between Aaron's customers, Aaron's stores, and partner of the Aaron's Club program to ensure claims are received and processed in a timely manner.

Come see why the difference is personal at Aaron’s, connect with us today!

Job Duties:

Delivers consistent, high-quality service to customers & stores throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going support

Identify and recommend claims process improvements.

Initiates and conducts follow-ups via proficient use of claims systems and related business systems.

Maintains current knowledge of store operations and P&L, as well as Aaron's Club products & services.

Collaborates with Aaron's accounting, financial, IT, and audit teams to ensure the claims payments are received timely and applied accurately to the store P&L

Assists Aaron's stores with filing Club claims on behalf of the customer, ensuring all needed documentation is completed and sent to BMS, and all stores/customers are provided high-quality claim handling

Position Requirements:

HS Diploma, some college preferred

3-4 years of experience

Knowledge and experience with Microsoft Office


Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:

Paid time off including vacation days, sick days and holidays

Medical, dental & vision insurance

401(k) plan with company match

Flexible spending accounts

Life insurance

Disability benefits

Stock Purchase Plan

Team Member purchase discounts

About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact

Aaron's is an Equal Opportunity Employer

Company info

Aaron's, Inc.
Website :

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