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Inside Property Claim Rep Any Westfield Territory

Liberty, MO, United States

Posted on
Jun 30, 2020

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LOCATION: Anywhere within Company 's operating territory.less thanbr> SALARY RANGE: $52,282.00-$60,124.00-$67,967.00less thanbr> BUILD YOUR FUTURE, WHILE PROTECTING THEIRS.less thanbr> You will be challenged. Rewarded. And valued for your unique experience, background and perspective.less thanbr> Join a team where hard work pays off and original thinking is celebrated. As you build your future at Company , you will quickly learn that protecting our customer s future is at the heart of what we do. We deliver on our promise to help restore lives and rebuild businesses when the unexpected happens. Building relationships has been a part of our culture since 1848.less thanbr> Be a part of a team that recognizes and appreciates those who take initiative, seek opportunity and strive for innovation in a changing world.less thanbr> Inside Property Claim Representative Job Summaryless thanbr> Works within specific limits and authority on property claim assignments of moderate technical complexity. Determines coverage and investigates, analyzes, negotiates and settles claims not typically requiring outside investigation while delivering quality customer service in a high volume, low to moderate complexity work environment.less thanbr> Company Property Claims resolves first party personal and commercial property claims, including structural damage, business and personal property, and business income losses.less thanbr> Essential Functions primary functions and/or reasons the job exists in order of importanceless thanbr> 1. Coverage/Investigation/Liability - Determines whether proper coverage exists for the type of claim assigned. Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, liability, legal climate, potential exposure, and damages, and makes decisions, where appropriate, on claim resolution. Monitors ongoing case development for appropriateness.less thanbr> 2. Damages - Determines the value of the physical damage of property, automobiles, or injuries through use of appropriate tools. Obtains all necessary documentation to support claim evaluation. Recognizes claim file exposures and escalates appropriately.less thanbr> 3. Communication - Maintains effective and ongoing communications with insureds, claimants, agents, attorneys, other insurance companies, representatives, vendors, and company personnel.less thanbr> 4. Customer Service - Ensures customer service excellence. Responsible for the customer and agent experience associated with assigned claims.less thanbr> 5. Reserving/Reporting - Establishes and reviews proper reserves for each claim based upon thorough investigation, evaluation, and experience. Completes appropriate reports so that the current status of the claim is clearly documented at all times.less thanbr> 6. Negotiation/Settlement - Within decision making authority, negotiates timely and appropriate settlements with insureds, claimants, vendors, attorneys, and other insurance companies. Refers claims exceeding authority to appropriate leader or complex claims specialist with recommendations.less thanbr> 7. Travels occasionally to participate in special assignments, training, and/or travel between office locations.less thanbr> Desired Qualifications/Experience/Certification/Education in order of importanceless thanbr> 1. 2 or more years' experience adjusting property claims OR successful completion of Company 's Graduate Development Program.less thanbr> 2. Experience negotiating claims and handling conflict.less thanbr> 3. Experience using a claims management system e.g. Guidewire or diary management system to accurately document file activities.less thanbr> 4. Strong written, verbal, and interpersonal communication skills with the ability to interact with all levels of the company.less thanbr> 5. Experience with Microsoft Windows, Outlook, and Excel or transferable software packages.less thanbr> 6. Holds and maintains appropriate adjuster licensing and certificati

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